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42,000 clients are barred by a Swedish online clothes company for returning too many products

Yes, this is a true story. In 2019, a Swedish online fashion retailer called Nelly blocked 42,000 customers from making returns on their items. It was reported that the company had received too many returns from a group of customers that appeared to be ordering multiple items, returning most of them, and keeping the one they liked best. The company said it was part of their policy to protect both their business and customers from possible fraud.