History: World Consumer Rights Day (WCRD) is an annual event celebrated on 15 March to raise global awareness about consumer rights and needs. It was first observed in 1983 by the International Organization of Consumers Unions (IOCU). The day marks the anniversary of the signing of the first consumer manifesto in 1963, which was drafted by President John F. Kennedy and declared consumer rights to be fundamental human rights.
Significance: The day is an opportunity to highlight consumer rights and needs, and to promote the basic principles of consumer protection, including the right to safety, to be informed, to choose, to be heard, to seek redress, and to consumer education. It is also an opportunity to highlight the efforts of consumer groups, non-governmental organizations (NGOs), and other stakeholders in promoting consumer rights and protection.
Theme: The theme for World Consumer Rights Day 2023 is “Consumer Rights in the Digital Age: Shaping the Future of Consumer Rights”. The theme aims to recognize the importance of consumer rights in the digital age, and to focus on the need to create a regulatory framework that ensures consumer rights are respected and protected in the digital space. It also aims to raise awareness about the need for consumer education and empowerment in the digital age.